Your Shopify dashboard says one number, the deposit in your bank says another, and nobody can quite explain the difference. Paste your own figures below and this walks the payout waterfall — sales, refunds, fees, chargebacks — then shows the unexplained gap between what you should have been paid and what actually landed.
Your numbers, for one payout period
Use a single period (a day, a week, a month — whatever matches the deposit you're checking). Everything updates instantly. Nothing is sent anywhere — this runs entirely in your browser.
Read this as your own reconciliation, not an audit. Every figure comes only from the
numbers you typed, using the plain arithmetic shown on each line. Real processors apply fees in ways
that vary (some refund the percentage fee on refunds, some don't; reserves and currency conversion
differ by account), so treat the fee lines as approximate — adjust the rate and per-transaction
fee to match your own statements. A gap near zero means your numbers tie out; a persistent
negative gap is exactly the kind of silent payout shortfall worth chasing down.
Why payouts come up short (the usual suspects)
A held reserve or rolling reserve — a slice of every payout parked and released later, easy to forget.
Refunds and chargebacks netted out of the same deposit, so a "sales" number never matches a "deposit" number.
Fees higher than the headline rate — international cards, currency conversion, and per-dispute fees stack up.
A payout that simply never arrived — a failed or delayed transfer that no dashboard flags for you.
Most of these are silent: nothing errors, no alert fires, and you only notice weeks later when the month doesn't reconcile — if you notice at all.
How Ops Monitor catches this automatically
Ops Monitor connects to your Shopify and Stripe with read-only API keys and watches the payout waterfall continuously — reconciling expected vs. actual settlement and alerting you by email or Slack when a payout lands short or goes missing, instead of you finding it at month-end.
It is read-only: it never writes to your store and never moves money. It detects and alerts — it does not recover funds or guarantee anything. A single caught missing payout is often four or five figures, which is the honest case for the $149/month price.
See for yourself
Start monitoring your payouts in minutes with read-only keys — $149/month, self-serve, cancel anytime.
Not ready? Run the free, no-signup Ops Scorecard to see where your store is most exposed. Or have us hand-check one messy period for you with the $29 one-time ops audit.